Structure 2 Scale

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Terms and Conditions ​

Welcome to Structure 2 Scale! These Terms and Conditions (“Terms”) govern your use of the Structure2Scale and its services (the “Website”), operated by Structure 2 Scale, LLC (“Structure 2 Scale”, “Company”, “we”, “us”, or “our”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must discontinue using the Website immediately.


PLEASE READ THIS DOCUMENT AND THE PRIVACY POLICY CAREFULLY BEFORE CONTINUING TO USE THIS PLATFORM.
These Terms and Conditions (“Terms”) together with Privacy Policy and Cookie Policy govern the access and use of services made available on or through https://www.structure2scale.com/ (“Website”).

Structure 2 Scale reserves the right at its sole discretion to change, modify, or amend these Terms without any notice or liability to you. The changes to these terms shall be effective immediately after posting such changes. Your continued use of the Platform following such modifications will be conclusively deemed acceptance of any changes to these terms and conditions. The evaluation provided under this Platform is not to be used commercially but it shall be restricted to personal use only.

For the purpose of these Terms, Privacy Policy, and Cookie Policy, wherever the context so requires, “You”, “Your”, “Yourself”, “User”, “Visitor”, shall mean and refer to natural and legal individuals who shall be users of this website either as consumers or business person and “Third Parties” refer to any other website or platform not in a business relationship with Structure 2 Scale.

BY USING THE SERVICES, YOU REPRESENT AND WARRANT THAT YOU HAVE FULL LEGAL CAPACITY AND AUTHORITY TO AGREE TO AND BIND YOURSELF TO THESE TERMS. IF YOU HAVE ANY QUERIES ABOUT THESE TERMS, PLEASE CONTACT: support@structure2scale.com.

THESE TERMS AND CONDITIONS APPLY TO USERS IN THE UNITED STATES OF AMERICA.

GENERAL TERMS

  1. The section headings within these Terms are solely for organizational purposes, designed to help you navigate the various provisions in an orderly manner. These headings shall not be used to interpret the provisions themselves nor carry any legal or contractual weight.
  2. You expressly agree that these Terms and the Privacy Policy are co-terminus. The termination or expiry of either one will result in the automatic termination of the other.
  3. By using the Structure 2 Scale Website, you enter into a legally binding agreement with Structure 2 Scale LLC. By accessing and utilizing the Website, you acknowledge that this relationship constitutes a legally binding contract from the moment you start using the Website, and you agree to be bound by these Terms. You further acknowledge that no signature or explicit agreement is necessary for these Terms and the Privacy Policy to be enforceable against you, and your usage of any portion of the Website serves as your complete acceptance of these Terms and the Privacy Policy.

PLATFORM PURPOSE

Structure 2 Scale, empowers businesses to delegate routine operational tasks by connecting them with meticulously vetted, highly skilled Filipino professionals. We focus on aligning talent with your company culture and core values to drive exceptional results.

By outsourcing repetitive admin work, social media management, customer service, and other time-intensive tasks, we enable entrepreneurs and executives to reclaim their time, achieve work-life balance, and focus on strategic business growth. With a commitment to fair wages, mentorship, and ongoing support, our approach fosters a productive and harmonious partnership, ensuring both business success and individual well-being.

OUR SERVICES

At Structure 2 Scale, we offer a comprehensive range of services designed to streamline your business operations, enhance efficiency, and drive sustainable growth:

Recruiting, Vetting, Screening, and Interviewing Services: We conduct thorough recruitment processes, including screening and vetting candidates to ensure a perfect match for your business needs.

  1. Hiring, Placement, and Onboarding Services: We assist with hiring and placement of skilled independent contractors, complemented by structured onboarding programs to seamlessly integrate them into your operations.
  2. Standard Operating Procedure (SOP) Development: We create customized SOPs to document and optimize your business processes, ensuring consistency and operational efficiency.
  3. Custom Process Build-Outs: Our team designs and implements tailored workflows, including infrastructure, automation, training materials, and metrics tracking, to enhance your operational capacity.
  4. Offshore Training Events (Live and Remote): We provide robust training programs, including live in-person events and virtual sessions, to equip offshore teams with the skills and tools needed for success.
  5. Workforce Assessment and Consultation for Businesses: We evaluate your workforce capabilities and provide actionable recommendations to optimize team performance and structure.
  6. Consulting and Strategy for Business Services: Our expert consultants offer strategic guidance to improve business operations, scalability, and overall efficiency.
  7. Tools and Resources for Managing Remote Teams: We equip businesses with essential tools, resources, and best practices to effectively manage and support remote teams.
  8. Task Delegation Support: We help identify and delegate routine tasks like administrative work, social media management, and customer service, allowing you to focus on strategic initiatives.
  9. Ongoing Partnership and Mentorship: Our continuous support system includes coaching, mentorship, and access to a professional community to ensure long-term success.

Disclaimer: While we strive to provide exceptional services and outcomes, the success of outsourcing initiatives depends on various factors, including client collaboration and effective task delegation. Results may vary based on individual business needs and implementation.

WEBSITE INDEPENDENCE

The Structure 2 Scale website operates as an independent platform for informational and service purposes. Any references to third-party services, tools, or external links are provided solely for convenience and do not constitute endorsement or affiliation unless explicitly stated.

Structure 2 Scale maintains full autonomy over its content, design, and operations, ensuring impartiality and adherence to our mission of delivering high-quality services to our clients. All collaborations or partnerships are governed by separate agreements, and the inclusion of any external elements does not imply shared responsibility or liability.

By using this website, you acknowledge and agree that Structure 2 Scale is not liable for any outcomes arising from interactions with external resources, links, or third-party entities.

ELIGIBILITY

  1. To use the Structure 2 Scale Website or its Services, you must be at least 18 years old or the age of legal majority in your jurisdiction. If you do not meet this requirement, you are prohibited from accessing or using the Website or the Services offered by Structure 2 Scale. You understand and accept that you are legally and financially responsible for all actions using or accessing the Services.
  2. You represent and warrant that you are competent and eligible to enter into legally binding agreements and that you have the requisite authority to bind yourself to these Terms and use the Website in compliance with all applicable local, state, national, and international laws and regulations.
  3. You shall not use the website if you are not competent to contract or are qualified from doing so by any other applicable law, rule, or regulation currently in force.

PAYMENT TERMS AND PAYMENT METHODS

For the purposes of these Terms, the term “Client” refers to the party that has engaged our Services under the applicable Statement of Work, including any organization or individual that has signed the contract or agreed to these Terms and Conditions.

  1. Custom Service Fees and Charges: The Client agrees to pay the fees outlined in the applicable Statement of Work (“SOW”). These fees are payable according to the payment schedule described therein.
  2. Standard Placement Fee Structure:
    1. 1st Payment: Due prior to commencement of services, before the first onboarding intake call.
    2. 2nd Payment (if applicable): Due upon onboarding of the hire.
  3. Late Payment Penalties: If payments are not received within 14 days of the due date, the Client will incur a late fee of 3% of the overdue amount per week/month or a flat fee of USD 75, whichever is greater. We may also suspend the services until payment is made in full. If the Client’s account remains unpaid for more than 30 days, we reserve the right to terminate the Agreement that was signed with the Client and demand immediate payment of all outstanding fees, including interest charges.
  4. Currency and Taxes: All fees are quoted in US Dollars (USD) and are exclusive of applicable taxes, which the Client will be responsible for paying, unless otherwise stated.
  5. Automatic Payments: The Client authorizes the Company to process automatic monthly payments (“Autopay”) for services at the agreed-upon fee. By opting for Autopay, the Client agrees to:
    1. Provide valid and current payment information, including but not limited to a credit card or bank account details;
    2. Ensure that sufficient funds are available in the designated payment method to cover the agreed-upon fees at the time of processing.
      1. Payments will be processed automatically on the due date specified in the applicable Statement of Work or invoice. If the automatic payment fails due to insufficient funds, expired payment methods, or other reasons:
      2. The Client will be notified promptly and will have up to seven (7) calendar days to resolve the issue by providing updated payment details or clearing any outstanding balances.
      3. Late payment penalties as outlined in Clause 6.2 will apply if the issue is not resolved within the stipulated timeframe.
      4. The Client may cancel Autopay at any time by providing written notice at least seven (7) business days before the next scheduled payment. Cancellation of Autopay does not absolve the Client of their obligation to pay outstanding fees.
  6. Structure 2 Scale accepts payments through credit cards and ACH bank transfers. All payments must be made using one of these accepted methods, as outlined in the Master Client Services Agreement or invoice.

NON-SOLICITATION, NON-CIRCUMVENTION & SEPARATE ENGAGEMENTS

The Client agrees not to, directly or indirectly, for a period of two (2) years following the termination of the Master Service Agreement: (i) recruit, hire, or attempt to engage any employees, contractors, or representatives of the Company; (ii) establish business relationships with third parties introduced by the Company without prior written consent; or (iii) circumvent the Company to create independent relationships with contractors originally introduced through the Company. If the Client intends to solicit or engage in business dealings with any employees, contractors, agents, representatives, independent contractors, or third parties introduced by the Company, the Client must first obtain the Company’s prior written consent and agrees to pay a penalty of USD 55,000 as compensation for the disruption to the Company’s intellectual capital and relationships. Additionally, if the Client wishes to permanently engage any Independent Contractor introduced by the Company, they must provide written notification to the Company, pay a one-time professional transition fee equal to twelve (12) months of the contractor’s current compensation, and comply with the terms herein. This fee compensates the Company for its recruitment, training, and placement efforts. Any subsequent employment or engagement agreement between the Client and Independent Contractor following the buyout will be an independent contract, with attorney costs borne by the Client and Independent Contractor. The Company shall have no involvement in or responsibility for these separate agreements beyond the initial consent granted upon receipt of the engagement payment.

CANCELLATION AND TERMINATION OF SERVICES

All cancellations or terminations of services between Structure 2 Scale and its clients are governed by the provisions outlined in the Master Client Services Agreement (“MCSA”) signed by both parties. Both Structure 2 Scale and the client agree to adhere to the terms and procedures set forth in the MCSA, including but not limited to providing the required notice and fulfilling any obligations up to the date of termination.

Upon termination, all outstanding commitments, including payments or deliverables, will be resolved in accordance with the MCSA. Any deviations from the agreed-upon cancellation or termination terms must be documented and mutually agreed upon in writing by both parties.

REFUND POLICY

Structure 2 Scale DOES NOT provide refunds for completed billing cycles. In the event of a cancellation occurring mid-cycle, services for the remainder of the cycle will be fulfilled as agreed, but no refunds will be issued for the unused portion of the billing period.

REPLACEMENT LIMIT POLICY

    1. Initial Placement Commitment: Structure 2 Scale does not offer refunds for placement fees. However, we are committed to identifying and placing a suitable candidate for our clients. As part of this commitment, we will vet and replace up to three (3) candidates or provide replacements within a six (6) month period, whichever occurs first, from the date of the initial placement.
    2. Exceeding Limits: If the client remains dissatisfied after three (3) replacements or the six (6) month period, an additional placement fee will be required to continue the candidate search. At this stage, Structure2Scale may also conduct a performance review to identify any potential challenges contributing to the mismatch, including but not limited to client-side factors such as unclear role expectations or misaligned requirements.

Drop-Out or Mid-Process:

    1. Candidate Withdrawals Before Hire: In the event a candidate withdraws from the placement process before hire, Structure2Scale will replace the candidate at no additional cost to the client.
    2. Post-Hire Departures or Underperformance: If a hired candidate resigns, is terminated, or underperforms, Structure2Scale will replace the candidate at no additional cost, regardless of the tenure.
    3. Excessive Replacements: If multiple replacements are required due to circumstances outside of Structure 2 Scale’s control, such as but not limited to:
      1. Lack of clear or consistent client expectations,
      2. Changing role requirements mid-process, or
      3. An unsuitable work environment or conditions,

Structure2Scale reserves the right to:

  1. Limit the number of additional replacements offered.
  2. Conduct a performance audit to identify the root causes contributing to the challenges.
  3. Propose a mutual agreement outlining whether services will continue or terminate under revised terms and conditions.

SUBSCRIPTION AND RENEWAL POLICY

  1. Service Options: Structure 2 Scale offers services that may be purchased as one-time packages or through subscription-based plans, depending on the client’s needs.
  2. Subscription Fees: Subscription fees are determined based on the specific package selected by the client and will be outlined in the Master Client Services Agreement or relevant documentation.
  3. Automatic Renewal: Subscriptions will automatically renew as long as the hire placed by Structure 2 Scale remains active in the client’s organization. Renewal ensures uninterrupted access to the agreed services, and the client will be billed for the subscription at the beginning of each billing cycle unless the subscription is cancelled in accordance with the cancellation policy.

USAGE

The Website is designed for self-use and is open to all US citizens, irrespective of caste, creed, residence, or disability. Due to technological limits and regulatory obligations for usage, our Website’s exclusive language is English. The usage of our Website by a person with a disability will be considered self-use, and only the assistance sought from Scribe, a translator and technology narrator, will be considered.

OCCASIONAL INTERRUPTION OF SERVICES

  1. The Structure 2 Scale website may experience occasional unavailability due to maintenance, technical issues, or other reasons beyond our control. You acknowledge that Structure to Scale is an evolving Website and that the Services may change periodically without prior notice to you.
  2. Structure 2 Scale shall not be liable for delays, interruptions, or inability to access the platform caused by any unforeseen circumstances, including but not limited to acts of nature, natural disasters, regulatory actions, user hardware/software malfunction, internet disruptions, data loss, or unexpected suspension of services.

CONTENT

  1. All text, graphics, user interfaces, visuals, trademarks, logos, brand names, and descriptions on the Structure 2 Scale Website (collectively, “Content”) may belong to third-party brands, manufacturers, or independent entities. Structure 2 Scale has no control over the quality, accuracy, or authenticity of such content and makes no guarantees in this regard.
  2. All content displayed on the Structure 2 Scale Website is subject to copyright protection and cannot be reused by you (or any third party) without obtaining prior written consent from Structure 2 Scale and the respective copyright owner.
  3. You are granted a personal, non-exclusive, non-transferable, revocable license to access and view the content on the Website. You are strictly prohibited from copying, adapting, or modifying any content without prior written permission from Structure 2 Scale.

INDEMNITY

  1. You agree to indemnify, defend and hold harmless us, and our respective directors, officers, employees and agents (collectively, “Parties”), from and against any losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with:
    1. Your use of the Website;
    2. Your violation of these Terms;
    3. Your violation of any rights of another;
    4. Your alleged improper conduct according to these Terms;
    5. Your conduct in connection with the Website.
  2. You agree to fully cooperate in indemnifying us at your expense. You also agree not to settle with any party without consent from us.
  3. In no event shall we be liable to compensate you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with your use of or access to the website and/or the services or materials contained therein.

LIMITATION OF LIABILITY

YOU AGREE THAT STRUCTURE 2 SCALE WILL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES, WHETHER ACTUAL OR CONSEQUENTIAL, ARISING OUT OF OR RELATING TO THESE TERMS, OR YOUR USE OR INABILITY TO USE OUR SERVICES. IN PARTICULAR:

  1. Intermediary Role: Structure 2 Scale acts solely as an intermediary facilitating connections between businesses and independent contractors. We do not guarantee the success or suitability of any placement, and we are not responsible for the performance, actions, or legal compliance of independent contractors engaged through our Website.
  2. No Guarantees: The Company makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of the information, recommendations, or resources provided through our consulting and operational services.
  3. Excluded Damages: The Company will have no liability for any consequential, indirect, punitive, special, or incidental damages, whether foreseeable or unforeseeable, including but not limited to claims for defamation, errors, loss of data, service interruptions, or reliance on information provided through the website or services.
  4. Service Limitations: You acknowledge that the website and services are provided on an “AS IS” and “AS AVAILABLE” basis. The Company does not warrant uninterrupted availability, error-free operation, or freedom from harmful components like viruses.
  5. Legal Theories: This limitation applies regardless of the form of action, whether based on contract, tort, statutory, or other legal theories, even if the Company or its representatives have been advised of the possibility of such damages.
  6. Independent Contractor Disclaimer: The Company is not liable for disputes, disagreements, or legal claims arising between businesses and independent contractors placed through our services. Businesses and contractors are responsible for managing their professional relationships and resolving any conflicts.

TERM AND TERMINATION

  1. These Terms shall continue to form a valid and binding contract between us and shall continue to be in full force and effect until you continue to access and use the Websites
  2. You may terminate your use of the Website at any time.
  3. We may terminate these Terms and close your account at any time without notice and/or suspend or terminate your access to the website at any time and for any reason, if any discrepancy or legal issue arises.
  4. Such suspension or termination shall not limit our right to take any other action against you that we consider appropriate.
  5. It is also hereby declared that we may discontinue the services and Websites without any prior notice.
  6. We reserve the right, in its sole discretion, to unilaterally terminate your access to the Website, or any portion thereof, at any time, without notice or cause.
  7. We also reserve the universal right to deny access to you, to any/all of us on its Website without any prior notice/explanation to protect the interests of the website and/or other users of the Website.
  8. We reserve the right to limit, deny or create different access to the website and its features concerning different users, or to change any of the features or introduce new features without prior notice.
  9. You shall continue to be bound by these Terms, and it is expressly agreed that you shall not have the right to terminate these Terms till the expiry of the same.

COMMUNIATION

  1. By using this website and providing your identity and contact information to us through the website, you agree and consent to receive calls, e-mails, or SMS from us and/or any of its representatives at any time.
  2. You can report to “support@structure2scale.com” if you find any discrepancy about the website or content-related information and we will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time taken for investigation.
  3. You expressly agree that notwithstanding anything contained herein above, it may be contacted by us relating to any services availed by you on the website or anything pursuant thereto and you agree to indemnify us from any harassment claims. It is expressly agreed to by us that any information shared by us shall be governed by the Privacy Policy.

ACCEPTABLE USER BEHAVIOUR

Structure 2 Scale is dedicated to maintaining a professional, respectful, and inclusive environment for all users, including businesses, virtual assistants (VAs), and other professionals. To uphold our values of love, respect, and equity, the following behavioral standards must be strictly observed:

General Conduct

  1. Users are required to act with honesty, integrity, and respect in all interactions, both on and off the platform, when engaging with clients, VAs, Structure 2 Scale representatives, or other users.
  2. Discrimination, harassment, racism, bigotry, slander, or any form of behavior that diminishes or marginalizes others is strictly prohibited.
  3. Users must uphold a judgment-free mindset, recognizing and appreciating the unique strengths and weaknesses of others while rejecting actions that demonstrate poor character, such as dishonesty, deceit, or exploitation.

Commitment to Diversity, Equity, and Inclusion (DEI)

  1. Structure 2 Scale prioritizes diversity, equity, and inclusion (DEI) in every aspect of its services. Users must show respect for the diverse cultural, professional, and personal backgrounds of others.
  2. Behavior that undermines inclusivity, such as microaggressions, stereotyping, or implicit bias, will not be tolerated.
  3. Users agree to act in ways that foster an equitable and supportive environment, encouraging mutual growth and understanding.

Compliance with Agreements and Website Rules

  1. Businesses and VAs are required to honor all agreements and placements facilitated by Structure 2 Scale, including the terms outlined in work agreements, onboarding materials, and placement conditions.
  2. Misrepresentation of qualifications, services, or business needs is strictly prohibited.
  3. Users must promptly report any disputes, breaches, or deviations arising from agreed terms to for resolution.

Prohibited Activities

  1. Users are forbidden from engaging in abusive, fraudulent, or illegal activities on the Website, including but not limited to:
    1. Providing false or misleading information.
    2. Breaching confidentiality or intellectual property agreements.
    3. Exploiting placed talent or violating employment terms.
  2. Users may not attempt to circumvent Structure 2 Scale’s services by engaging directly with placed talent without prior written approval.
  3. Acts of sabotage, hacking, or introducing malicious software to the Website will result in immediate legal action.

Professional Communication

  1. All communication on the Website must remain respectful, professional, and constructive.
  2. The use of profane, hostile, or intimidating language, as well as spreading gossip or misinformation, is prohibited.
  3. Users are expected to handle disputes calmly and escalate unresolved matters through appropriate channels provided by Structure 2 Scale.

Confidentiality and Data Security

  1. Users must protect and maintain the confidentiality of sensitive information shared on the platform, including personal data, work agreements, and proprietary materials.
  2. Any unauthorized disclosure, reproduction, or misuse of Structure 2 Scale’s resources, processes, or documentation is strictly forbidden and may result in legal action.

Consequences of Violations

  1. Structure 2 Scale reserves the right to investigate and address any breaches of this Acceptable Behavior clause, including:
    1. Issuing formal warnings or suspending user accounts.
    2. Terminating services and denying access to the platform.
    3. Imposing financial penalties for violations that cause direct or indirect harm.
    4. Initiating legal proceedings for damages resulting from breaches.
  2. Users found in violation of these standards forfeit all rights to refunds, services, or claims against Structure 2 Scale.

Acknowledgment of Website Authority

  1. Structure 2 Scale has sole authority to interpret, enforce, and update these behavioral standards as necessary.
  2. By using the platform, users agree to adhere to the guidelines and acknowledge Structure 2 Scale’s right to take any action deemed necessary to protect its community, reputation, and operations.

By using the Structure 2 Scale Website, you agree to contribute positively to our community and align your behavior with our values of respect, equity, and professionalism.

SUSPENSION OF ACCESS AND ACTIVITY

  1. Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspending/terminating your association with the website, and/or refusing to the usage of the website, without being required to provide you with notice or cause:
    1. If you are in breach of any of these Terms or the Privacy Policy.
    2. If you have provided wrong, inaccurate, incomplete, or incorrect information.
    3. If your actions may cause any harm, damage or loss to the other users or us, at our sole discretion.

INTELLECTUAL PROPERTY RIGHTS

  1. Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms that shall be available on the website. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the website or such other third party and other distinctive brand features of the website are the property of the website or the respective copyright or trademark owner.
  2. The Website, including but not limited to website, mobile application, text, User interface, visual interfaces, graphics, codes, content, and promotional material (the “Intellectual Property”) is the property of the Company and is protected from unauthorized copying and dissemination by copyright law, trademark law, international conventions, and other intellectual property laws. The Platform is also protected as a collective work or compilation under U.S. copyright and other laws and treaties.
  3. You shall not use any of the intellectual property displayed on the website in any manner that is likely to cause confusion among existing or prospective users of the website, or that in any manner disparages or discredits the website.
  4. You are aware of all intellectual property, including but not limited to copyrights, relating to said services that reside with the owners, and that at no point does any such intellectual property stand transferred from the creators.
  5. You are further aware that any reproduction or infringement of the intellectual property of the owners by you will result in legal action being initiated against you by the respective owners of the intellectual property so reproduced/infringed upon. You agree that the contents of this section shall survive even after the termination or expiry of these Terms and/or Privacy Policy.
  6. Any User-Generated Content you submit to the Platform shall remain your intellectual property. However, by submitting such content, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, and distribute your User-Generated Content in any medium for any purpose.

LINKING AND FRAMING

  1. We prohibit caching the Structure 2 Scale Website, unauthorized hypertext links to the Website, and the framing of any materials available through this Website. We reserve the right to disable any unauthorized links or frames and specifically disclaim any responsibility for the contents of any other Internet websites linked to this Website.
  2. The Structure 2 Scale Website may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company. The Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information available on these external websites.
  3. YOU AGREE THAT THE STRUCTURE 2 SCALE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, (i) FOR ANY GOODS, SERVICES, INFORMATION, RESOURCES, OR CONTENT AVAILABLE ON OR THROUGH ANY THIRD-PARTY WEBSITE, OR (ii) FOR ANY HARM RELATED TO ANY GOODS, SERVICES, INFORMATION, RESOURCES, OR CONTENT AVAILABLE ON OR THROUGH ANY THIRD-PARTY WEBSITE OR (iii) FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE CONTENT OR BUSINESS PRACTICES OF ANY THIRD PARTY.

NON-AFFILIATION AND FAIR USE DISCLAIMER

STRUCTURE 2 SCALE IS NOT AFFILIATED, ASSOCIATED, AUTHORIZED, ENDORSED BY, OR IN ANY WAY OFFICIALLY CONNECTED WITH ANY BRAND NAME LISTED ON THE PLATFORM, OR ANY OF ITS SUBSIDIARIES OR AFFILIATES.

THE NAMES, MARKS, AND LOGOS OF BRAND NAMES ARE REGISTERED TRADEMARKS OF THEIR RESPECTIVE OWNERS. THE USE OF ANY TRADE NAME OR TRADEMARK IS FOR IDENTIFICATION AND REFERENCE PURPOSES ONLY AND DOES NOT IMPLY ANY ASSOCIATION WITH THE TRADEMARK HOLDER.

ANY PRODUCTS, SERVICES, OR WEBSITES REFERENCED ON THIS PLATFORM THAT ARE NOT DIRECTLY ASSOCIATED WITH OR OWNED BY US ARE TRADEMARKS™ OR REGISTERED® TRADEMARKS OF THEIR RESPECTIVE HOLDERS. USE OF THEM DOES NOT IMPLY ANY ENDORSEMENT BY OR AFFILIATION WITH THEM.

  1. The Structure 2 Scale Website may contain trademarked and copyrighted material owned by third parties, the use of which may not always be specifically authorized by the respective owners. Under 15 U.S.C. § 1115(b)(4) of the Lanham Act, certain uses of trademarks, including descriptive and non-commercial uses, are permitted without authorization from the owner. Similarly, Section 107 of the U.S. Copyright Act allows the limited use of copyrighted material without permission from the rights holders for purposes such as education, criticism, comment, news reporting, teaching, scholarship, and research. These “fair use” provisions apply even when the use would otherwise constitute infringement.
  2. If you wish to use trademarked or copyrighted material from this platform for purposes that do not qualify as “fair use.” You are required to obtain prior permission from the respective trademark and copyright owners. If you are unsure whether your use qualifies as “fair use,” we recommend seeking legal counsel.
  3. If you believe that any content or postings on this platform infringe your intellectual property rights or any other legal rights, please notify us by email at support@structure2scale.com.

DISCLAIMER OF WARRANTIES AND LIABILITIES

  1. You acknowledge and agree that your access to and use of the Structure 2 Scale Website is at your own risk, and you are solely responsible for using your best judgment before availing of any features, information, or services displayed/provided on the Website.
  2. You agree that any information, resources, recommendations, or services obtained through Structure 2 Scale, whether written or oral, are provided for general informational purposes only and do not create any warranty. Structure 2 Scale expressly disclaims all liabilities arising from the use or reliance on such information, resources, or services.
  3. We make no guarantees that the Website’s features, content, or services will be uninterrupted or error-free, nor do we guarantee that the platform or its servers are free of viruses or other harmful components. By using the Website, you acknowledge and accept any risks associated with its use.
  4. Structure 2 Scale reserves the right to update, modify, or discontinue features of its services or Website at any time without prior notice. Users may be notified about significant changes affecting their accounts or services.
  5. This section shall remain effective and survive the termination or expiration of these Terms and/or the Privacy Policy.
  6. THE STRUCTURE 2 SCALE WEBSITE, INCLUDING ALL INFORMATION, PRODUCTS, AND SERVICES AVAILABLE THROUGH IT, IS PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. STRUCTURE 2 SCALE MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE ACCURACY, ADEQUACY, OR COMPLETENESS OF THE WEBSITE’S CONTENT. WE DO NOT WARRANT THAT STRUCTURE 2 SCALE WILL OPERATE WITHOUT INTERRUPTION OR ERRORS, NOR DO WE GUARANTEE THAT IT IS FREE FROM VIRUSES OR HARMFUL COMPONENTS. ANY USE OF THE INFORMATION OR SERVICES PROVIDED BY STRUCTURE 2 SCALE IS AT YOUR OWN RISK.

FUTURE SERVICES AND OFFERINGS

Structure 2 Scale continually aims to expand its services to better serve our clients and applicants. While the current platform primarily acts as a connection point and knowledge base for recruitment and placement services, we plan to introduce additional offerings, including but not limited to:

  1. Training Programs: Online and in-person training for Virtual Assistants to enhance skills in areas like communication, technology tools, and client management.
  2. Digital Products: Resources, templates, and guides tailored to business owners for efficient remote workforce management.
  3. Membership Services: Subscriptions providing exclusive access to premium content, advanced resources, and networking opportunities for businesses and Virtual Assistants.

FORCE MAJEURE

We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to force majeure events including but not limited to acts of war, acts of god, earthquake, riot, fire, festive activities sabotage, labor shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

DISPUTE RESOLUTION AND JURISDICTION

  1. It is expressly agreed by you that the formation, interpretation, and performance of these Terms and any disputes arising therefrom will be resolved through Arbitration. The contents of this section shall survive the termination or expiry of these Terms and/or the Privacy Policy.
  2. The parties agree that any dispute shall be first resolved through internal negotiation between the Parties, if not resolved within sixty (60) days from the first date of negotiations, it shall be resolved through mediation as the second option and the last option shall be to resolve the dispute through arbitration.
  3. Arbitration/Mediation: In the event that the Parties are unable to amicably resolve a dispute, such dispute will be settled by arbitration in accordance with the Texas Arbitration Act and applicable rules of the American Arbitration Association (AAA). Arbitrator shall be appointed in accordance with the AAA rules, and the award passed by such arbitrator will be final and binding on all parties. The arbitration shall be conducted in English, and the seat of arbitration shall be in Texas, United States. Any award and/or determination by the arbitrator(s) shall be final. All costs of arbitration/mediation will be borne by the losing party including but not limited to: (a) filing fees (b) Administrative costs (c) Arbitrator/mediator compensation (d) Legal expenses associated with the process.
  4. In the event the arbitration/mediation results are mixed, the arbitrator/mediator shall apportion costs proportionally based on the substantive outcome of the dispute.
  5. You expressly agree that these Terms, the Privacy Policy, and any other agreements between the Parties are governed by the laws, rules, and regulations of the United States of America.
  6. You agree that any claims or disputes you may have against the Company will be resolved individually and not in a class, consolidated or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

MISCELLANEOUS PROVISIONS

  • This Website and its contents do not establish a partnership, joint venture, agency, or employment relationship between the parties. The Company shall not be responsible for the acts or omissions of the User, and the User shall not represent the Company, nor does it have any power or authority to speak for, represent, bind, or assume any obligation on behalf of the Company.
  • Entire Agreement: These Terms, read with the Privacy Policy, form the complete and final contract between us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.
  • Waiver: The failure at any time to require the performance of any provision of these Terms shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.
  1. Severability: If any provision/clause of these Terms is held to be invalid, illegal, or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality, or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
  2. Contact us: us: If you have any questions about these Terms, the practices of the website, or your experience, you can contact us by emailing at support@structure2scale.com.